A Name You Can Trust
Owning a Hot Spring® spa means that you can relax in the knowledge that you bought the best spa made. Hot Spring spas are made by Watkins Manufacturing, a company known for highest ethics and integrity. Watkins is one of Masco Corporation’s family of companies whose products you trust in your home for quality and value – Delta® faucets, KraftMaid® cabinets, Behr® paints and many more.
The maker of Hot Spring spas is the only hot tub manufacturer to have one of its spas named a Best Buy each of the six times Consumers Digest has rated spas, most recently the Aria™ spa.
With more than 900,000 owners experiencing ultimate relaxation, Hot Spring spas are the spa of choice in all 50 states, Canada and more than 60 other countries.
Our global network of more than 800 sales and service centers ensures a professional is always nearby to support you, before, during and after the sale. Our dealers deliver the finest in customer care with the support of DeTECHtive®, a sophisticated software tool that serves as a “personal technical adviser.”
Can Count On
Our quality systems are certified to be in accordance with ISO 9001:2000, the highest international standard for design and manufacturing excellence. What’s more, our certification comes from Lloyd’s, one of the most demanding and prestigious registrars in the world.
We meticulously design our spas using the most advanced computerized systems available. Before each spa moves from one stage of production to the next, it must be inspected and approved by a trained technician at over 100 checkpoints. Prior to shipment, each spa is filled with water and completely tested to ensure all systems are working properly.
Hot Spring spas are the only spas with NSF P181 certification, meaning they’ve met comprehensive standards for overall safety and performance of the entire spa – not just certain parts.
Hot Spring Spas Awards Our experience and commanding presence in the market place enable us to deliver the highest level of award winning innovation and quality. The makers of Hot Spring spas are the only three-time recipient of the spa industry’s prestigious John Holcomb Silver award for technological innovation.
We were awarded the 2006 INSPIRE Award by the Association of Pool & Spa Professionals (APSP). The APSP is the world’s largest international trade association representing the swimming pool, spa, hot tub and recreational water industries. The INSPIRE Award stands for the “Industry Nomination for Spa Promotion and Innovation, Recognizing Excellence.” The honor recognizes a company’s total contribution, dedication and service to the hot tub industry.
Out of 167 spa brands manufactured today, Spasearch™ magazine has recognized Hot Spring® Spas as a Spasearch Certified Manufacturer for four years in a row. To qualify for this endorsement, a spa manufacturer must provide proof that their brand meets a number of qualifying criteria relating to product warranties, customer support, service training for dealers, and more. In addition, a survey is sent to a random sample of recent purchasers to elicit their opinions about the spa and the dealer. Brands that complete this process and score above a specified threshold earn the Spasearch Certified endorsement.